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Telecommuting Technical Community Support Specialist

Location
Birmingham, AL

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A venture production studio has an open position for a Telecommuting Technical Community Support Specialist.nCore Responsibilities of this position include: Synthesizing data, brainstorming, and coordinating with the broader Product and Engineering teams Empowering and retaining users of productsnQualifications for this position include: Experience in a customer support role and passion for helping others Demonstrable long-term experience in customer management and communications Ability to concisely communicate product updates on various issues Comfortability with creating and owning the strategy of how end users have necessary communication tools Familiarity and interest in non-hierarchical decision-making and decentralized systems Provide technical support for both the Ujo Platform and Products

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