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Community Manager

Location
San Pedro, CA

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Are you an experienced property manager looking to take your talents in a more entrepreneurial direction? Are you looking for a dynamic and growing organization that will both challenge and reward you? We are looking for a Community Manager
who has just the right balance of management and sales skills and a real knack for great customer service. You will live onsite and oversee and direct the day-to-day property management operations for one of our manufactured home communities. An equally important part of your job will be to generate new revenue through sales and leasing of our homes, which will in turn generate additional income for you. We provide you with free onsite housing and utilities, as well as a great deal of latitude and independence in how you manage your community. If you like the idea of helping to build and maintain a community in which you live, and you have the qualifications and background we’re looking for, we want to talk with you!
OVERVIEW
As a Community Manager, you will have responsibility for the operational aspects and the continued profitability of your community and will serve as the day-to-day point of contact for residents. You will be in charge of everything from capital improvements, administrative activities, marketing, leasing and home sales of new and pre-owned homes, to property maintenance, budgeting, human resource management and, most importantly, resident relations. Ensuring a positive atmosphere and responsive service for the members of your community will not only mean satisfied long-term residents, but also better word of mouth referrals!
JOB DUTIES
Ensure residents receive the highest levels of service consistent with Sun’s Customer Service philosophy
Handle and resolve resident/customer service issues in a timely and professional manner
Maintain properties to ensure they look their best at all times
Develop a marketing strategy and maintain effective advertising to attract prospective residents to community
Market model, pre-owned, and brokered homes for sale
Coordinate and manage the Lease Purchase Program, including repairs, leasing, sales, refurbishments, closings, and follow-up
Meet or exceed home sales and leasing budgets
Manage the rent collection process, including depositing income from home sites and filing to collect on delinquent debts
Oversee the eviction process for your community with the assistance of your RVP
Monitor and manage monthly operating budgets and prepare monthly reports on P & L variances
Oversee capital expenditure improvements
Other duties and projects as assigned
REQUIREMENTS
As a Community Manager, you must have a strong business mindset together with the ability to place the highest priority on customer service. Strong organizational, time management and leadership skills are a vital part of your role.
High school diploma or GED
Bachelor’s degree in Real Estate Studies, Hospitality or Business, a plus
Minimum of 2 years property management experience including 2 years of supervisory experience
Prior sales and leasing experience
General knowledge of repair and maintenance duties
Solid negotiation skills
Ability to thrive in a fast-paced environment
Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law
Computer proficiency, including the internet and Microsoft Office Suite; experience using Yardi,
preferred
Flexibility to respond to community needs during non-business hours
Ability to live on-site within the community (housing provided)
REWARDING BENEFITS
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
Comprehensive Medical and Prescription with two plan designs so you can choose the plan that best meets the needs of you and your family
Dental and Vision coverage for you and your eligible family members
Voluntary Health and Dependent Care Reimbursement Accounts
Life and Accidental Death and Dismemberment Insurance
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Employee Assistance Program
Identity Theft Insurance
Tuition Reimbursement program providing financial support to employees who further their formal education
Site Rent Discounts for team members who live in our communities
Team member perks & benefits program with hundreds of discounts on things like mobile phone service, travel, retail, and more
Paid Time Off including nine holidays, vacation, personal, sick time, bereavement and pay for jury duty
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