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Job Details

Online Community Sales Manager

Company name
The New Home Company Inc

Yes (amount not posted)

Aliso Viejo, CA

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Jun 12, 2018

Online Community Sales Manager Position Job Title: Online Community Sales Manager FLSA Status: Hourly Non-Exempt Position Summary Job Duties: Responsible for dedicated lead generation, prospect management and lead conversion from online registration, live chat and telephone inquiries. Manage internet and interest leads in a timely manner and ensure the MLS and internet information is represented correctly in all forms of electronic media. Develop a dialogue through phone and internet follow-up with prospects in order to drive appointments as well as physical traffic. Engage prospective buyers in a thoughtful and collaborative manner by actively listening; answering questions; highlighting promotions, community amenities and unique selling propositions; reviewing the variety of floorplans and flex options; and providing prospective buyers with enough information to generate interest for a home tour/site visit. Convert website visitors into leads and prospective sales by qualifying prospects so they can make decisions by narrowing choices and saving time. Assess prospect's needs and earn the right to schedule a community visit. Manager the Customer Relationship Management System (Lasso) which includes managing opt out e-mails, the Sales Department mailbox and developing systematic long-term follow up. Track and report all internet/lead results. Execute DRIP campaigns that are created by Marketing for new and existing prospective buyers and brokers to achieve hand-off and sales goals. Provide feedback to Sales Manager on lost prospects, lead quality and specials needed to increase sales velocity. Keep current with products, market trends and certifications: Product and community knowledge to assist in generating internet leads, plans, features and pricing. Community location story, interstates, shopping and schools. Competition and competitive offerings such as sales incentives, new products, etc. Knowledge of local markets, real estate laws/rules, local and national trends, any government proposed regulations and economic trends related to the home-buying industry. Mortgage programs and maintain relationships with mortgage partner. Position Qualifications Education College Degree Preferred Credentials/Certifications California Real estate or broker's license. Experience One to two years new home sales experience preferred. Experience in internet sales or marketing, outside sales or lead generation preferred. Skills Proficiency in MS Office applications including Outlook, Work and Excel and prefer experience using Customer Relationship Management System (Lasso). Strong verbal and written communication and presentation skills. Ability to make site visits to inspect new home communities and inventory. Normal scheduled days will be Tuesday-Saturday. Physical Activities Check the activities that are essential to performing the position duties Bending Lifting From 1 (lbs) to 15 (lbs) Reaching Seeing Standing Hearing Repetitive Motion (i.e. Gripping) Typing Talking Environmental Factors Normal Office Noise Level: Low to Moderate (Corporate/Sales Office Environment) The New Home Company retains the discretion to add or change job duties at any time. SDL2017

Company info

The New Home Company Inc

Company Profile

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