Open Door Clinic
General Responsibilities: The Housing Case Manager provides housing identification & placement assistance, regular assessments, referrals for needed services and stable housing supports for homeless or unstably housed individuals in the scattered site housing program serving Kane County. \r \rDuties: \r• Assists with the coordination of placement of households into available housing units; develop relationships with respective property management/services to promote positive relationships/stability, participate in wellness checks and unit inspection follow-up if needed. \r• Along with the client, develops individualized service plans and make the appropriate referrals to needed services. \r• Advocate and support clients’ access to needed resources such as food, clothing, medical care, medicine, medical equipment, behavioral health services, social, recreational opportunities, benefits/entitlements and other resources as needed. \r• Works with Patient Centered Medical Home staff to provide case management services that focus on improving participants’ health outcomes, quality of life and self-sufficiency indicators and long-term housing stability. \r• Complete as needed psychosocial screenings and assessments within 30 days of intake and facilitate access to behavioral health services. \r• Complete as per ODHC Standards for Housing Service Delivery all required assessments, reassessments and certifications. \r• Responsible for maintaining all applicable and required documentation. \r• Support residents to develop or enhance life skills and assist resident to increase involvement in social and civic life, as necessary. \r• Provides support in conflict management issues and episodes with disruptive clients. \r• Responsible for data entry & client record-keeping. Data entry for client-level progress notes, reassessments, clients applicable reporting and monitoring in a timely and accurate manner. \r• Participate in monthly file audits, monitoring audits and electronic data audits as applicable. \r• Attends required housing and cultural competency trainings as designated. \r• Utilizes Housing First and Harm Reduction service philosophies and provides services in a manner that is sensitive to participants’ cultural, gender, and social identities. \r• Work in compliance with necessary regulations; HUD, HOPWA, HIPAA and Illinois AIDS Confidentiality laws.
Qualifications Required: \r• Must have valid Illinois driver’s license and access to a car, local travel is required; \r• Associates degree in Social Work, Human Services, Psychology, Counseling or related field with a minimum of 3 years related work experience. \r• Basic computer skills, proficiency in Microsoft Office (Excel, Word, Outlook); \r• Strong organizational skills, written and verbal communication skills; \r• Demonstrate clear professional boundaries and act in a professional manner; \r• Ability to work within a multidisciplinary environment with an emphasis on teamwork; \r• Skills in housing & services resource identification and acquisition. \r• Experience in substance use and mental health fields. Knowledge of crisis prevention, intervention, goal setting and resolution techniques. \r \r Qualifications Preferred: \r• Bachelor’s degree in Social Work, Human Services, Psychology, Counseling or related filed with a minimum of 1 year related work experience. \r• Bi-lingual spoken and written (English, Spanish). \r \rDecisions and criteria governing the employment relationship with all employees at Open Door Health Center of IL are made in a non-discriminatory manner, without regard to race, ethnicity, creed, religion, color, sex, sexual orientation, gender identity or expression, age, national origin, citizenship status, military service and/or marital status, order of protection status, handicap, disability (including HIV/AIDS status), or any other factor determined to be unlawful by federal.
Open Door Clinic