****The Life Coach will provide case management and service coordination at Walton House, an 89 unit Permanent Supportive Housing program which will house 33 young adults and 56 HUD VASH veterans. Candidates must have experience serving individuals who identify as LGBTQ and also have a history of working with young adult individuals with mental illnesses and substance abuse histories; experience in a supportive housing setting is preferred. A candidate with experience serving veterans is a plus. The Life Coach will be required to have frequent contact, not limited to, weekly or monthly face-to-face meetings, telephone conversations, e-mail and other electronic exchange with colleagues is expected.
Responsibilities: •Provide enhanced case management services which will be informed by a Housing First approach in the office and at the resident’s home using evidence based practices such as Motivational Interviewing and Harm Reduction techniques. •Conduct assessments and program intakes all assigned residents. •Ensure data is accurate and complete and that all required accompanying documentation is collected. •Develop and update person centered service plans (every 90 days). •Utilize trauma informed interventions and culturally responsive engagement techniques to assist resident’s with overcoming barriers to housing stability and assist them in their community integration to Walton House. •Identify each resident’s strengths, needs, abilities, and preferences. •Act as liaison for the psychiatrist at the program site and manage the appointment times of residents receiving services from the doctor. •Provide referrals, advocacy, and linkages to public benefits including but not limited to healthcare, SNAP, SSl/SSDI, and public assistance. •Maintain and refer to a network of resources and contacts that will further their community integration. •Implement groups with a focus on life skills, education and support, relapse prevention and mental health counseling. •Coordinate with Jericho’s Workforce Opportunities department to link residents to employment and educational assistance. •Coordinate aftercare services and follow-up contacts for post-discharge updates. •Conduct outreach and engagement including apartment visits and inspections. •Participate in community development efforts such as Community Meetings and supporting the residence in establishing partnerships with other providers in the community. •Ensure compliance with organizational and funder regulations and documentation. •Work with Property Management staff to assist resident to meet terms of their lease including timely payment of rent and avoidance of any nuisance behaviors. •Provide all services in a manner that respects cultural differences amongst residents.
•A Bachelor's degree in human services or a closely related field. •Experience working in LGBTQ, young adults, veterans, homelessness, substance abuse, and mental health and/or trauma settings preferred. •Must possess strong organizational, writing, communication, and computer skills. •Candidates must be self-starters with the skills and energy to work with high-need individuals.
•Strong engagement and interpersonal skills. •Some relevant experience working with low-income or homeless populations. •Be familiar with interventions needed for resident with sever persistent mental health issues. •Candidates must be self-starters with the skills and energy to work with in the community. •Local applicants are highly encouraged to apply. •Bilingual - English/Spanish strongly preferred