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Patient Access Advocate

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West Jacksonville, FL

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Job ID: 254561 Jacksonville, Florida Regular \/ Day Additional Job Information Title:\u00a0 Advocate-Patient Access City, State: Jacksonville,FL Location: SVM-St Vincent's Riverside Department: Bariatric Support Svcs 001 Additional Job Details: Full-Time,Day,\u00a080 hours,Bi-weekly About Us St. Vincent\u2019s HealthCare, part of Ascension, is a faith-based, not-for-profit health system that has served the people of Jacksonville, Florida and the surrounding communities since 1873. From its humble beginning to its current status as a regional healthcare system, St. Vincent\u2019s HealthCare is widely recognized for delivering personalized, compassionate care that balances high touch with high tech. Job Description Job Summary: The Patient Access Advocate coordinates access to health-related services by assisting clients with utilizing available resources. Responsibilities: Identifies potential clients, completes initial needs assessment, and maintains follow-up to ensure appropriate guidance to health services. Provides informal counseling, education, and social support to clients. Assists clients with utilizing available resources, including scheduling medical appointments, accompanying clients to appointments, and assisting with completion of medical program applications. Develops and maintains strong working relationships with external (referral sources and community agencies) and internal contacts (departmental team members). Maintains accurate client records by documenting all contacts, services provided, and outcomes in order to track all clients and services for future reference. Qualifications Licenses\/Certifications\/Registration: Preferred Credential(s): Graduate of an accredited Clinical Technical school (RN, Medical Imaging, etc) a minimum of Florida State licensure will be required. Education: Technical School\u00a0Graduate of an accredited Clinical Technical school or Bachelor's degree in Social Work required Work Experience: 2 years experience in health, social, or community services required.

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Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As the largest non-profit health system in the U.S. and the world’s largest Catholic health system, Ascension is committed to delivering person-centered care to all with special attention to those who are poor and vulnerable. In FY2014, Ascension provided $1.8 billion in care of persons living in poverty and other community benefit programs. More than 150,000 associates and 35,000 affiliated providers serve in 1,900 sites of care – including 131 hospitals and more than 30 senior care facilities – in 23 states and the District of Columbia. In addition to healthcare delivery, Ascension subsidiaries provide a variety of services and solutions including physician practice management, venture capital investing, treasury management, biomedical engineering, clinical care management, information services, risk management, and contracting through Ascension’s own group purchasing organization.

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