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Job Details

Community Connections Case Manager

Company name
Illinois Action For Children

Chicago, IL

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Community Connections Case Manager


Program Services


Chicago, IL


Illinois Action for Children seeks a responsible Community Connections Case Manager to provide case management services for families whose children (preK to third grade) are chronically absent from school. Under the direction of the North Lawndale Community Connections Manager, the Community Connections Case Manager will meet with families and schools and work together to reduce barriers to consistent attendance. The Community Connections Case Manager also develops strategies alongside families, children and partners to increase awareness of the importance of school attendance. Additionally, s/he will foster relationships with additional North Lawndale families, neighborhood schools and partner organizations to support community system building and strengthen outcomes.

IAFC is looking for a compassionate, care-driven professional who believes in facilitating outcomes for vulnerable children and families in North Lawndale. The ideal candidate will take initiative in creating effective systems for case management and communicating with families, children and partners. Candidate should possess a positive attitude and strive to see the best in the North Lawndale community and its families.


1.Manage a caseload of North Lawndale families with chronically absent children:

Schedule in-person contact with families at least twice a month

Highlight the importance of continuous attendance and early years in school

Connect children and families to community resources and document referrals

Assist families in writing and reaching personal goals for increased self-sufficiency

Follow up with families and agencies to document services until case is closed

Track all necessary data points related to case management services

Ensure confidentiality of information received and managed by IAFC.

2. Working with team and partners, create systems to address barriers to attendance

Develop strategies to identify highest-need families as early as possible

Work with school to develop and implement a Parent Attendance Committee

3.Support community systems building and Innovation Zone collaboration


Bachelor’s Degree in Social Work, Early Childhood Education, Family Studies or a closely related field. Two years of experience as a Caseworker or similar position. Prior experience working with children and families.

Experience working in a variety of settings with culturally-diverse families and community with the ability to be culturally sensitive and appropriate

Excellent written and verbal communications skills with the ability to establish rapport at all levels

Good documentation skills

A strong sense of respect for confidentiality, involving families and fellow employees

Experience motivating others towards achieving goals

Willingness to work flexible hours evenings and some weekends

Skills in Microsoft Word, Excel and PowerPoint; comfort entering data

Valid Driver’s License required. Reliable personal transportation and insurance required.

Location: Field -based /Chicago, IL

Salary: $40,500

Illinois Action for Children is Equal Opportunity Employer/M/F/D/V


Company info

Illinois Action For Children

Company Profile

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