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Little Rock, AR

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The Family Service Worker Specialist is responsible for providing protective foster care and supportive services for abused or neglected children. This position is governed by state and federal laws and agency policy.
Typical Functions
Recommends the opening of protective services, foster care or supportive services cases and provides direct casework service. Conducts home studies and may investigate suspected child abuse and neglect complaints. Develops case plans to establish goals, objectives, tasks, and time frames for all parties involved in case. Recruits and trains foster families and visits parents on a regular basis to monitor progress toward case objectives. Intervenes in crisis situations, removes the child from the home if the situation is life threatening and arranges for temporary placement in foster homes, group homes, or treatment facilities. Prepares court reports for custody hearings and presents testimony when necessary. Attends or conducts staff meeting to discuss investigative findings and observations and to develop and monitor case plans. Acts as lead worker by assigning and reviewing work, training new employees and providing input on employee evaluations as needed. Provides counseling and guidance to clients in defining their needs, interests, and courses of action and refers clients to other professionals, agencies, services, or community resources appropriate to client’sproblems. Performs other duties as assigned.
Special Job Dimensions
Frequent in-state travel is required. May encounter family situations that are unruly orunpleasant.
Knowledge, Abilities, and Skills
Knowledge of the principles and practices of counseling, social work and case management. Knowledge of the principles, techniques and methods of investigating. Knowledge of state and federal laws, rules, guidelines, and agency policies and programs governing foster care, protective services, and related programs. Knowledge of human services resources. Ability to evaluate family problems and develop a plan of action for improving relationships. Ability to interview and obtain information. Ability to prepare, present and review oral and written technical and confidential information and reports. Ability to perform case and situation analysis and develop plans for remedial action. Ability to plan, organize, and direct the work of others. Ability to provide technical assistance in specialized program area.
Minimum Education and/or Experience
The formal education equivalent of a bachelor's degree in social work, sociology, psychology or a related field; plus three years of experience as a family service worker or a related field.
Preferred Qualifications
Three years experience with DCFS. Experience with the DCFS CHRIS system.
Certificates, Licenses, Registrations
Must possess a valid Arkansas driver’s license. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
Agency Specific Information
Division Name
Division of Children and Family Services
Hiring Official
Patty Hibbs
Special Work Condition
The starting salary for this position is $40,340 annually. This position is located in Jonesboro, AR.
The individual may have to lift up to 50lbs. Has to be able to transport necessary equipment for meetings. He/she may have to travel to other counties in the state. Will have to hold stakeholder meetings an trainings. Will have to attend a monthly meeting in Little Rock.
Special Application Information
All DHS applicants must complete drug screening, as outlined in DHS Policy 1087, prior to being hired.
Applications are prescreened according to the state application, addenda, résumé, transcript, licenses and any other information that is submitted. Only transcripts should be submitted at the time of applications; reference letters, certificates, and licenses should be brought at the time of interview. Failure to complete the application form according to instructions with complete and accurate information will adversely impact your comparison to other candidates. List all prior work experience, including military service, with most recent employment first. You may include volunteer or unpaid work as part of your work history; however, you should include the number of hours per week which you performed these duties.
False, misleading, or incomplete statements may result in disciplinary action and possible termination.
Benefits package may include: health & life insurance, vacation & sick time, paid holidays, credit union membership, retirement, career bonus, and deferred compensation.
Submitting an application for a continuously advertised position does not guarantee that a job is available for that position title; e-mails stating that the applicant meets the minimum qualifications for a position are for future reference. Applications submitted for continuously advertised positions are kept on file for 60 days. As jobs for that position title become available, eligible applications in that file that match the county and division criteria will be considered. On your application you should have designated in which counties and divisions you are willing to work. Please keep in mind that you will not appear on hiring lists for counties you do not designate. Do not select “statewide” from this county list.
Applicants must submit an official transcript by mail in addition to applications for all levels of Family Service Worker positions except for Family Services Assistant positions. Transcripts will remain on file for future applications. The following Bachelor’s, Master’s, and Doctorate degrees are valid for such Family Service Worker-type positions:
Behavior Science
Child and Family Development
Child Development
Counseling (any field)
Criminal Justice
Education: Early Childhood, Elementary, Middle Level, Secondary, or Special
Family & Consumer Science
Family Development
Family Services
Home Economics
Human Development & Family Studies
Human Services
Rehabilitation Science
Social Welfare
Social Work
Mail your transcript to the following address:
Attn: Recruitment
P.O. Box 1437, Slot W301
Little Rock, AR 72203
The transcript must be an official transcript sent from the university or college you attended. The transcript must still have the envelope sealed with the security seal affixed. Once the seal is broken, the transcript is considered void.
Job Details
Position No.:
Class Code:
Salary Range:
$40,340.00 - $58,493.00 per year
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Job Type:
Full Time
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