About **MEMBERS ONLY**SIGN UP NOW***. Join us in transforming peoples' lives and their communities! **MEMBERS ONLY**SIGN UP NOW***. is a one-of-a-kind human services company offering services for people with intellectual and developmental disabilities, home care for seniors, as well as education, vocational training, and job placement for people of all ages and skill levels. Right now, we have an exciting opportunity for you to join our team as a QA Coord. Are you passionate about helping others? Dont miss this opportunity to find career success and fulfillment while you help people reach their highest level of independence! Apply today! **MEMBERS ONLY**SIGN UP NOW***.. Where Care Meets Career. QA Coord Responsibilities Conduct case file and record reviews for compliance and identifies opportunities for improvement or corrective actions and to ensure contractual performance expectations are met. Submit weekly QA reports in a timely manner to Project Director. Present consistent feedback to management regarding areas that need improvement. Ensure 100% of clients participate in the client satisfaction survey. Ensure all clients receive a return call within 24 hours of calling and leaving a message. Review quality assurance standards, study existing policies and procedures and interviews personnel and patients to evaluate effectiveness of quality assurance programs. Creates, implements and monitors standard operating procedures. Other duties as assigned Specific Requirements Associates degree in Human Services, education, psychology, sociology or related field required, bachelors degree preferred. Minimum 2 years related experience. Demonstrate knowledge of quality assurance procedures and federal, state and local coalition laws and mandates. Demonstrate knowledge of computers and knowledge of data management processes. Demonstrate knowledge of eligibility determination processes and filing procedures. Additional Information Benefits In addition to meeting your passion for making a difference in people's lives and career advancement, opportunities youu00a0may also be offered: Competitive pay based on experience Medical, Dental, Visionu00a0Benefits Suite of voluntary insurance options 401(k) Paid Time Off Holidays Performance incentives Company Discount Purchasing ProgramCell phone ServiceFord and Chrysler AutomobilesFurnitureAppliancesStaples discounts Employee Assistance Program Legal Assistance Program Tuition Reimbursement Don't miss this opportunity to find career success and fulfillment while you assist people to reach their highest level of independence. **MEMBERS ONLY**SIGN UP NOW***. is an Equal Opportunity Employer. **MEMBERS ONLY**SIGN UP NOW***. does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.