The Outreach Coordinator (OC) is responsible for providing outreach and engagement activities for clients referred by the Health Home, network partners or other sources. The Outreach Coordinator identifies, screens, and enrolls eligible clients to ensure access to Options care coordination program which promotes linkage development and monitors the effectiveness of linkages with other service providers. The OC coordinates and assists the outreach activities conducted by other members of the outreach and care coordination teams, provides support for the team and is responsible for ensuring that documentation and billing records for outreach and engagement activities are complete and up to date.
Bachelor’s degree in one of the fields listed below; or a NYS teacher’s certificate for which a bachelor’s degree is required; or NYS licensure and registration as a Registered Nurse and a bachelor’s degree; or a Bachelor’s level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; or a Credentialed Alcoholism and Substance Abuse Counselor (CASAC).
*QUALIFYING EDUCATION: includes degrees featuring a major or concentration in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services field.
Two years of experience in providing direct services to people with Serious Mental Illness, developmental disabilities, or substance use disorders; or in linking individuals with Serious Mental Illness, developmental disabilities, or substance use disorders to a broad range of services essential to successful living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing and financial services). A master’s degree in one of the qualifying education fields may be substituted for one year of experience.
A valid driver’s license and safe driving record are required. Must maintain valid First Aid/CPR certification.
Monday through Friday, 35 hours per week.
8:00 am – 4:00 pm,
8:30 am – 4:30 pm, or
9:00 am – 5:00 pm
Full Time Employees are eligible for: