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Job Details

Case Manager for Project ReDirect

Company name
Volunteers of America Upstate New York

Rochester, NY

Apply for this job

6 hit(s)  






Minimum Education

Bachelor's Degree

Minimum Experience

2 Years

Job Category


, Allied Health

, Case Manager

, Social Worker

, Social Work

Volunteers of America Upstate New York is seeking an energetic human services professional to join our Project ReDirect team. If you’re passionate about advocating for low-income and vulnerable people, delivering effective social services, and connecting with community partners we want to hear from you! The Case Manager is responsible for providing support services to homeless individuals with one or more disabilities and their families to secure and maintain stable housing and household income.


Provide all aspects of Housing Case Management for a case load of up to 75 families in accordance with VOA policies and HUD and community standards.

Complete intake application and assessment and develop an individualized case plan for new participants in a timely manner.

Assist participants in obtaining identification and establishing eligibility requirements for assistance and employment.

Provide on-going and relevant pro-social supports and life skills training on an individual and group basis.

Use evidence-based programming to help participants address challenges to stability.

Schedule regular meetings with participants in home or at work site to address needs.

Transport participants to appointments as needed.

Establish good working relationships with relevant agencies to maintain a comprehensive referral network for participants.

Maintain accurate records for all participants in accordance with VOA policies and relevant regulatory and funding sources.

Prepare reports as requested.

Other duties as assigned.


Bachelor’s Degree in Human Services or related field, or equivalent experience

Minimum of two years of relevant experience

Valid NY State Driver’s License and good driving record

Availability to work occasional evenings and weekends, and respond to emergencies as necessary

Strong organizational skills

Working knowledge of MS Office products

Ability to pass drug screen and background check

Company info

Volunteers of America Upstate New York

Company Profile

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